Terms of service

Terms of Service

Last updated: August 4, 2026

Overview

This website is operated by Coagulatus. Throughout the website, the terms “Coagulatus,” “we,” “us,” and “our” refer to Coagulatus.

Coagulatus provides this website, including all information, content, features, tools, products, and services available through the website, to you, the user, subject to your acceptance of these Terms of Service and all policies and notices referenced in them.

By visiting our website, creating an account, placing an order, or purchasing a product from us, you use our “Service” and agree to be bound by these Terms of Service, together with any additional terms and policies incorporated into them by reference, including our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies displayed on our website.

These Terms of Service apply to all users of the website, including visitors, customers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using the website. By accessing or using any part of the website, you agree to these Terms of Service. If you do not agree to them, you must not access the website, place an order, or use the Service.

Any new features, products, services, or tools added to the website will also be subject to these Terms of Service.

We may update these Terms of Service from time to time by posting a revised version on this page. Where required by applicable law, we will provide additional notice of material changes. Your continued use of the website after the revised Terms of Service take effect constitutes your acceptance of the revised Terms, except where applicable law requires your express consent.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products to you.

Section 1 — Eligibility and Online Store Terms

By using the Service, you confirm that you are at least the age of majority in your state, province, territory, or country of residence.

If you are under the age of majority, you may use the Service only with the involvement and permission of a parent or legal guardian.

You may not use our products, website, or Service for any illegal, fraudulent, or unauthorized purpose. You must comply with all laws and regulations applicable to your use of the Service, including intellectual property, consumer protection, export control, customs, and data protection laws.

You must not transmit viruses, worms, malicious code, destructive code, or any other technology that may interfere with, damage, disable, or compromise the Service or another person’s equipment or data.

A material breach of these Terms may result in the suspension or termination of your access to the Service.

Section 2 — General Conditions

We reserve the right to refuse or cancel service, access, or an order where we reasonably believe that:

you have violated these Terms;
the transaction may be fraudulent or unauthorized;
the product is unavailable;
incorrect information has been provided;
accepting the transaction would violate applicable law; or
another legitimate business or security reason applies.

Nothing in this section permits us to discriminate unlawfully or refuse service in violation of applicable consumer protection or anti-discrimination laws.

You understand that content you submit through the Service, other than payment-card information, may be transmitted over different networks and adapted to meet the technical requirements of connecting networks or devices.

Payment-card information is encrypted during transmission using the security measures provided by our payment processors and e-commerce platform.

You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any part of the Service without our prior written permission, except where permitted by applicable law.

The headings used in these Terms are included for convenience only and do not affect their interpretation.

Section 3 — Accounts and Customer Information

You may be required to provide certain information when creating an account or placing an order.

You agree to provide information that is current, complete, and accurate. You are responsible for promptly updating your information, including your name, email address, billing address, shipping address, and payment information.

You are responsible for maintaining the confidentiality of your account login information and for activities conducted through your account, except where unauthorized activity results from circumstances for which we are legally responsible.

You must notify us promptly if you believe your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts that contain false information, are used fraudulently, or violate these Terms.

Section 4 — Accuracy and Timeliness of Information

We make reasonable efforts to ensure that information displayed on the website is accurate and current. However, website information may occasionally contain errors, omissions, or outdated material.

General information provided on the website is for informational purposes and should not be treated as professional, medical, legal, financial, or other specialist advice.

Product descriptions, measurements, colors, specifications, availability, and other details may be updated from time to time.

Historical information may be provided for reference and may no longer be current.

We reserve the right to correct or update website content, subject to our obligations under applicable law.

Section 5 — Products and Services

Certain products or services may be available exclusively through the website and may be offered in limited quantities.

Products are subject to return, exchange, repair, replacement, or refund in accordance with our Return and Refund Policy and any rights available under applicable consumer law.

We make reasonable efforts to display product images and colors accurately. However, the appearance of colors may vary depending on your device, screen, display settings, lighting, and other factors.

We do not guarantee that the color displayed on your device will exactly match the physical product.

We may limit the sale of products or services to particular persons, geographic regions, or jurisdictions where reasonably necessary for legal, regulatory, shipping, fraud-prevention, inventory, or business reasons.

We may limit the quantities of products that a customer may purchase, including where an order appears to be intended for unauthorized resale or distribution.

Product descriptions, availability, and prices may change before an order is accepted. Changes will not affect an order that we have already accepted, except where there is an obvious pricing or description error or where a change is required by law.

We reserve the right to discontinue a product at any time. Any offer is void where prohibited by law.

Section 6 — Prices, Taxes, and Payment

Prices displayed on the website may be shown in different currencies depending on your location or selected currency.

Unless expressly stated otherwise, product prices do not include shipping costs, customs duties, import taxes, brokerage charges, or other government charges.

Any applicable shipping charges and taxes collected by us will be displayed during checkout before you complete your order.

For international orders, you may be responsible for customs duties, import taxes, brokerage fees, or similar charges imposed by the destination country, unless we expressly state that these charges are included in the purchase price.

You authorize us and our payment processors to charge the payment method you provide for the total amount displayed at checkout.

Payment processing is provided by independent third-party payment providers. Your use of those payment services may also be subject to the provider’s terms and privacy policy.

Section 7 — Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the products listed in your order.

An order-confirmation email acknowledges that we have received your order. It does not necessarily mean that we have accepted the order.

Unless applicable law requires otherwise, an order is accepted when we send you a shipping confirmation or otherwise expressly confirm acceptance.

We may refuse, limit, or cancel an order before acceptance where:

the product is unavailable;
the price or product information contains an obvious error;
payment cannot be authorized;
the order appears fraudulent or unauthorized;
shipping to the destination is unavailable or prohibited;
the order exceeds applicable purchase limits; or
accepting the order would violate applicable law.

If we cancel an order after payment has been processed, we will refund the amount paid for the cancelled portion using the original payment method, unless another method is agreed or required by law.

We may limit or prohibit orders that, in our reasonable judgment, appear to have been placed by unauthorized dealers, resellers, distributors, or automated purchasing systems.

Section 8 — Shipping and Delivery

Shipping times displayed on the website are estimates unless we expressly state that a delivery date is guaranteed.

Order-processing and delivery times may be affected by carrier delays, customs processing, weather, public holidays, address errors, supply disruptions, or other circumstances.

We will provide tracking information where tracking is available.

You are responsible for providing a complete and accurate delivery address. Please contact us promptly if you discover an address error. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Nothing in this section limits any right you may have under applicable law regarding delayed, lost, damaged, or undelivered goods.

Additional information is available in our Shipping Policy.

Section 9 — Returns, Refunds, and Cancellations

Returns, refunds, exchanges, cancellations, and damaged-product claims are governed by our Return and Refund Policy.

Our Return and Refund Policy is incorporated into these Terms by reference.

Nothing in these Terms or our Return and Refund Policy excludes, restricts, or replaces any statutory right or remedy that cannot legally be excluded or restricted.

Customers in certain jurisdictions may have cancellation, refund, repair, replacement, or other rights in addition to those provided in our store policies.

Before returning a product, please contact us and follow the return instructions provided by our customer support team.

Do not send products to our company address unless we have specifically confirmed that it is the correct return address. Products sent to an unauthorized address may be delayed, lost, or refused, subject to applicable law.

Section 10 — Optional and Third-Party Tools

We may provide access to third-party tools, applications, integrations, or services that we do not own or control.

Unless otherwise stated, such tools are provided on an “as available” basis. We do not control their continued availability, security, functionality, or accuracy.

Your use of a third-party tool is subject to the terms and privacy practices of the relevant third-party provider.

To the maximum extent permitted by law, we are not responsible for losses arising solely from the acts, omissions, or services of an independent third-party provider that we do not control.

We may introduce additional services, features, tools, or resources in the future. Those additions will also be subject to these Terms and any supplemental terms presented to you.

Section 11 — Third-Party Links

The Service may contain links to third-party websites, content, products, or services.

A link does not necessarily mean that we endorse or control the third party.

We are not responsible for reviewing every third-party website or for the accuracy, security, availability, or practices of websites that we do not operate.

Before entering into a transaction with a third party, you should review that party’s terms, policies, product information, and privacy practices.

Questions, disputes, or claims regarding products or services sold directly by a third party should generally be directed to that third party, unless applicable law provides otherwise.

Section 12 — Intellectual Property

Unless otherwise stated, the website and its content—including text, graphics, logos, product images, videos, designs, page layouts, software, trademarks, and other materials—are owned by or licensed to Coagulatus and are protected by applicable intellectual property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the website for personal and lawful shopping purposes.

You may not copy, reproduce, modify, distribute, publish, display, sell, license, create derivative works from, or commercially exploit website content without prior written permission from the relevant rights holder, except where permitted by law.

Nothing in these Terms transfers any intellectual property right to you.

Section 13 — Reviews, Feedback, and User Submissions

If you submit a review, photograph, comment, suggestion, idea, proposal, or other non-confidential content to us, you confirm that:

you own the content or have permission to submit it;
the content is accurate and not misleading;
the content does not infringe another person’s rights;
the content is not unlawful, defamatory, abusive, obscene, threatening, discriminatory, or fraudulent; and
the content does not contain malicious code.

You grant us a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, adapt, publish, translate, display, and distribute the submitted content for operating, improving, and promoting our business and products.

This license does not apply to personal information submitted privately through customer-support communications, which will be handled in accordance with our Privacy Policy.

We are not required to keep general feedback or suggestions confidential, pay compensation for them, or implement them.

We may moderate, remove, or refuse content that we reasonably believe violates these Terms or applicable law.

You must not submit a false email address, impersonate another person, manipulate reviews, or misrepresent the origin of content.

You remain responsible for the content you submit.

Section 14 — Personal Information

Our collection, use, storage, disclosure, and protection of personal information are governed by our Privacy Policy.

By using the Service, you acknowledge that your personal information will be processed as described in our Privacy Policy and as permitted or required by applicable law.

Please review our Privacy Policy before submitting personal information through the website.

Section 15 — Errors, Inaccuracies, and Omissions

The website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, or cancel an affected order where permitted by applicable law.

If an order is cancelled because of an error after payment has been processed, we will refund the affected amount.

We are not required to update information solely because an update or revision date appears on the website, except where applicable law requires an update.

Section 16 — Prohibited Uses

You may not use the website, Service, or content:

for an unlawful, fraudulent, or unauthorized purpose;
to encourage or participate in unlawful activity;
to violate any applicable international, federal, state, provincial, territorial, or local law;
to infringe our intellectual property rights or the rights of another person;
to harass, threaten, abuse, defame, intimidate, or discriminate against another person;
to submit false, deceptive, or misleading information;
to upload or transmit viruses, malware, destructive code, or harmful technology;
to collect or track another person’s personal information without authorization;
to spam, phish, pharm, scrape, crawl, spider, or conduct unauthorized automated data collection;
to interfere with the security, operation, or functionality of the Service;
to bypass access restrictions or security measures;
to manipulate reviews, pricing, promotions, or transactions;
to impersonate another person or misrepresent your identity; or
to use the Service in a way that violates the rights of another person.

We may suspend or terminate access for a violation of this section, subject to applicable law.

Section 17 — Disclaimer of Warranties

Nothing in these Terms excludes or limits any guarantee, warranty, condition, right, or remedy that cannot lawfully be excluded or limited.

Subject to the preceding sentence and to the maximum extent permitted by applicable law, we do not guarantee that:

the website will always be available, uninterrupted, secure, or error-free;
all website information will always be complete or current;
every defect or technical issue will be corrected immediately; or
the Service will be compatible with every device, browser, or network.

The website and Service are provided on an “as available” basis, except for warranties, guarantees, representations, and conditions expressly provided by us or imposed by applicable law.

Any disclaimer in these Terms applies only to the extent legally permitted and does not override statutory consumer guarantees or other non-excludable rights.

Section 18 — Limitation of Liability

Nothing in these Terms excludes or limits liability for:

fraud or fraudulent misrepresentation;
death or personal injury caused by negligence where such liability cannot be excluded;
gross negligence or willful misconduct where such liability cannot be excluded;
breach of statutory consumer guarantees or other non-excludable duties; or
any other liability that applicable law does not permit us to exclude or limit.

Subject to the preceding paragraph and to the maximum extent permitted by law, Coagulatus and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential losses arising from your use of the Service.

This may include loss of profit, revenue, savings, data, goodwill, or business opportunity, but only to the extent such losses may legally be excluded.

Where applicable law does not permit a particular exclusion or limitation, that exclusion or limitation will apply only to the maximum extent permitted by law.

Nothing in this section limits any remedy available to you under mandatory consumer protection law.

Section 19 — Mandatory Consumer Rights by Place of Residence

Notwithstanding Section 20 or any other provision of these Terms, if you are purchasing products primarily for personal, family, or household use, you retain all mandatory consumer rights, guarantees, protections, and remedies available under the laws of the country, state, province, territory, or legal jurisdiction in which you ordinarily reside.

Nothing in these Terms excludes, restricts, waives, or modifies any consumer right, guarantee, condition, warranty, or remedy that cannot lawfully be excluded, restricted, waived, or modified by agreement.

United States — Customer’s State or Territory of Residence

If you are a consumer residing in the United States, you retain all mandatory rights and remedies available under applicable United States federal law and the consumer protection laws of the state, district, commonwealth, or territory in which you ordinarily reside.

For example:

a customer residing in California retains applicable rights under California law;
a customer residing in New York retains applicable rights under New York law;
a customer residing in Texas retains applicable rights under Texas law; and
customers residing in another United States state or territory retain the applicable mandatory rights of that state or territory.

The reference to the laws of the State of California in Section 20 does not waive or replace any mandatory consumer protection law of your state or territory of residence.

Nothing in these Terms is intended to prevent you from exercising a right or remedy that cannot legally be waived or limited under applicable federal, state, district, commonwealth, or territorial law.

Canada — Customer’s Province or Territory of Residence

If you are a consumer residing in Canada, you retain all mandatory rights and remedies available under applicable Canadian federal law and the consumer protection laws of the province or territory in which you ordinarily reside.

This includes, as applicable, the laws of:

Alberta;
British Columbia;
Manitoba;
New Brunswick;
Newfoundland and Labrador;
Nova Scotia;
Ontario;
Prince Edward Island;
Quebec;
Saskatchewan;
the Northwest Territories;
Nunavut; or
Yukon.

Nothing in these Terms excludes, restricts, or replaces any right, guarantee, warranty, condition, or remedy that cannot legally be waived under applicable Canadian federal, provincial, or territorial law.

If you reside in Quebec, you retain all mandatory rights available under the laws of Quebec. Any language, disclosure, contract-formation, cancellation, refund, jurisdiction, or other requirement that applies mandatorily to Quebec consumers will take precedence over any conflicting provision of these Terms.

Australia — Customer’s State or Territory of Residence

If you are a consumer residing in Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

You also retain any applicable mandatory rights and remedies under the laws of the Australian state or territory in which you ordinarily reside, including:

New South Wales;
Victoria;
Queensland;
Western Australia;
South Australia;
Tasmania;
the Australian Capital Territory; or
the Northern Territory.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, condition, warranty, or remedy available under the Australian Consumer Law or any other applicable Commonwealth, state, or territory law that cannot lawfully be excluded, restricted, or modified.

Where a product or service fails to comply with a non-excludable consumer guarantee, you may be entitled to a repair, replacement, refund, compensation, or another remedy as provided by applicable law.

United Kingdom — Customer’s Place of Residence

If you are a consumer residing in the United Kingdom, you retain all mandatory consumer rights and remedies under the laws applicable in your place of residence.

England and Wales

If you ordinarily reside in England or Wales, you retain all mandatory rights and remedies available under the consumer protection laws applicable in England and Wales.

Scotland

If you ordinarily reside in Scotland, you retain all mandatory rights and remedies available under the consumer protection laws applicable in Scotland.

Northern Ireland

If you ordinarily reside in Northern Ireland, you retain all mandatory rights and remedies available under the consumer protection laws applicable in Northern Ireland.

These rights may include, where applicable, rights relating to:

satisfactory product quality;
fitness for a particular purpose;
conformity with product descriptions;
delivery of goods;
cancellation of qualifying distance contracts;
unfair contract terms;
refunds, repairs, and replacements; and
misleading or unfair commercial practices.

Nothing in these Terms excludes or restricts any statutory consumer right or remedy that cannot lawfully be excluded or restricted under the laws applicable in England and Wales, Scotland, or Northern Ireland.

New Zealand — National Consumer Law

If you are a consumer residing in New Zealand, you retain all mandatory rights and remedies available under applicable New Zealand law, including, where applicable:

the Consumer Guarantees Act 1993;
the Fair Trading Act 1986; and
any other applicable New Zealand consumer protection legislation.

New Zealand does not require a separate state or provincial designation for this section.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, condition, warranty, or remedy that cannot legally be excluded, restricted, or modified under New Zealand law.

Where applicable, these rights may include rights relating to acceptable quality, fitness for purpose, conformity with description, delivery within a reasonable time, repairs, replacements, refunds, and protection against misleading or deceptive conduct.

Other Countries and Jurisdictions

If you reside outside the countries specifically identified above, you retain any mandatory consumer rights and remedies available under the laws of the country, state, province, territory, or legal jurisdiction in which you ordinarily reside.

If those mandatory laws provide protections that are more favorable to you than these Terms, the mandatory laws will apply to the extent required by law.

Relationship with Governing-Law Provision

The governing-law and jurisdiction provisions in Section 20 apply only to the extent permitted by applicable law.

The selection of California law does not:

deprive you of mandatory consumer rights available in your place of residence;
require you to waive a right that cannot legally be waived;
prevent you from making a complaint to an applicable consumer protection authority; or
prevent you from bringing a claim in your local court or tribunal where applicable law gives you that right.

Section 20 — Governing Law and Jurisdiction

Except where the mandatory laws of your country, state, province, or territory of residence require otherwise, these Terms of Service and any dispute or claim arising out of or relating to these Terms, the website, the Service, or a purchase made through the website shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict-of-law principles.

Subject to any mandatory right you may have to bring a claim in another court or forum, the state and federal courts located in Los Angeles County, California shall have non-exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

If you are a consumer in Canada, Australia, the United Kingdom, New Zealand, or another jurisdiction whose laws give you the right to rely on local consumer protection laws or bring proceedings in your local courts, nothing in this section limits those rights.

The choice of California law is not intended to deprive you of any mandatory protection available under the law of the jurisdiction in which you reside.

Section 21 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Coagulatus and its affiliates, directors, officers, employees, agents, contractors, licensors, service providers, and suppliers from third-party claims, liabilities, losses, and reasonable legal expenses arising directly from:

your material breach of these Terms;
your unlawful use of the Service;
content you submit that infringes another person’s rights; or
your violation of applicable law.

This section does not require a consumer to indemnify us for losses caused by our own negligence, breach of contract, unlawful conduct, or failure to comply with applicable law.

Section 22 — Force Majeure

To the extent permitted by law, we will not be responsible for a delay or failure to perform an obligation caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, fire, flood, epidemic, pandemic, war, terrorism, civil unrest, labor disputes, government action, customs delays, transportation disruption, telecommunications failure, cyberattack, utility failure, or interruption of essential suppliers.

We will take reasonable steps to reduce the effects of the event and resume performance when reasonably possible.

Nothing in this section limits any statutory right you may have regarding delayed or undelivered products.

Section 23 — Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The unenforceable portion will be treated as severed from these Terms, and the remaining provisions will continue in effect.

Section 24 — Termination

These Terms remain effective until terminated by you or us.

You may stop using the Service at any time.

We may suspend or terminate your access to the Service if we reasonably believe that you have materially violated these Terms, engaged in fraudulent or unlawful conduct, or created a security risk.

Termination does not affect rights, obligations, or liabilities that arose before termination.

Sections that by their nature should continue after termination—including intellectual property, liability, indemnification, governing law, and dispute provisions—will survive termination.

Section 25 — Entire Agreement

These Terms, together with the policies and notices incorporated into them, constitute the entire agreement between you and us regarding your use of the Service and purchases made through the website.

They replace prior or contemporaneous communications and proposals concerning the same subject matter.

Our failure to exercise or enforce a right or provision does not constitute a waiver of that right or provision.

Any ambiguity will be interpreted fairly and in accordance with applicable law and will not automatically be interpreted against either party solely because that party drafted the provision.

Section 26 — Changes to These Terms

You can review the most current version of these Terms at any time on this page.

We may update these Terms to reflect changes to our Service, business practices, legal obligations, or other operational requirements.

The revised Terms will display a new “Last updated” date.

Where required by law, we will provide additional notice or request your consent before material changes become effective.

Unless applicable law requires otherwise, changes will apply prospectively and will not retroactively alter an order that was already accepted.

Section 27 — Contact Information

Questions about these Terms of Service may be sent to:

Email:
support@coagulatus.com

Company Name: Qingchuang (Wuhan) Trading Co., Ltd.
Company Address: 2nd-3rd Floor, Building 9, Phase II, Shimao Jinxiu Changjiang C3 Plot, No. 192 Binjiang Avenue, Hanyang District, Wuhan City, Hubei Province (4) Commercial Room-3

Please note that this company address may not be the designated return address.

Do not send product returns to this address unless our customer support team has provided written return authorization and confirmed the correct return address.